Company Description:
Astreya is the leading IT engineering solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reached 40 countries with over 2200+ IT professionals.
Our solutions and services are around IT End User Support, Asset Management, Network Operations Support, Contract Management, Video Conferencing, Reporting and Analytics, Service Bars, digital transformation services, Cloud management, Service Desk, Hyper automation, AI ML and Digital Engineering
We are in the market providing IT-managed services such as implementation services, rack stack, staff augmentation, inventory management, deployment services, IT support service desk, cloud infrastructure services, automation, and reverse logistics services. We build large data centers, manage 5 mil+ + assets for each customer, and provide many infrastructure engineering solutions.
· Successful integration of RMA end-to-end systems to allow for global visibility/tracking/resolution.
· Designed a new service for Active Monitoring allowing clients to hand off POC responsibilities for site access security.
· Developed and managed process to onboard external vendors to the client’s Citrix environment
· Our price is extremely competitive, and we are flexible to commit. We would like to help your customers and you to become successful, especially where you do not want to focus.
· Looking forward to collaborating and working together on any projects/deals.
Experience Range: 15+ Years
Core Technical Skills and Knowledge
Operating Systems: Deep understanding of Windows 10 and 11 architectures,
features, and troubleshooting techniques.
Group Policy Objects (GPOs): Proficiency in creating, editing, and managing GPOs for
endpoint configuration. Familiarity with tools used for version control of GPOs.
Active Directory (AD): Strong knowledge of AD structure, user/group management,
and security principles.
Entra ID: Familiarity with Entra ID (formerly Azure AD) for identity and access
management.
Intune: Expertise in using Intune for mobile device management (MDM) and endpoint
configuration.
Scripting: Proficiency in PowerShell or other scripting languages for automation and
task management.
Networking: Understanding of network protocols (TCP/IP, DNS, DHCP) and
troubleshooting.
Security: Knowledge of security best practices, vulnerability management, and patch
management.
Process and Methodology Skills
Change Management: Adherence to a change management process to minimize
disruptions and ensure proper documentation.
Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
Communication: Effective communication skills to interact with end-users,
management, and other IT teams.
Documentation: Meticulous documentation of configurations, procedures, and
troubleshooting steps.
Continuous Learning: Stay updated on the latest trends, technologies, and security
best practices.
